Knowledge base Solutions and FAQs Solutions, frequently asked questions and known issues. Topic Comments Views Latest Activity How to forward my e-mails to automatically create tickets? 0 7069 9/26/2011 How to use my own domain name with eStreamDesk? 2 7010 5/3/2011 How to assign tickets to different departments? 0 5022 5/3/2011 Theme colors are not looking good 0 641 3/26/2014 Tip: E-mail commands 0 1049 3/20/2014 Tip: Add SPF record to your domain 0 935 10/15/2012 Feature spotlight: E-mail passthrough 0 1338 6/21/2012 What happens after the 30 days Premium trial expires? 0 1329 2/28/2011 Why doesn't SSL work with host mapping? 0 1167 1/28/2011