Knowledge base Solutions and FAQs Solutions, frequently asked questions and known issues. Topic Comments Views Latest Activity How to forward my e-mails to automatically create tickets? 0 8601 9/26/2011 How to use my own domain name with eStreamDesk? 2 8430 5/3/2011 How to assign tickets to different departments? 0 6334 5/3/2011 Theme colors are not looking good 0 1121 3/26/2014 Tip: E-mail commands 0 1551 3/20/2014 Tip: Add SPF record to your domain 0 1437 10/15/2012 Feature spotlight: E-mail passthrough 0 1863 6/21/2012 What happens after the 30 days Premium trial expires? 0 1843 2/28/2011 Why doesn't SSL work with host mapping? 0 1787 1/28/2011