Knowledge base Announcements Announcements about new versions and important updates Topic Comments Views Latest Activity eStreamDesk Not Affected by 'Heartbleed' Security Flaw 0 781 4/14/2014 eStreamDesk Spring Upgrade 0 674 3/26/2014 eStreamDesk now integrates with Zapier 0 926 1/2/2014 Live chat support 0 1006 5/10/2013 Service Issue Overview October 26, 2012 0 1163 10/29/2012 New social networks integration and pricing 0 1179 8/2/2012 New agent access levels 0 1257 6/14/2012 Custom reports 0 1079 6/7/2012 Find Us On... 0 1312 5/10/2012 eStream will attend CeBIT 2012 fair 0 1028 2/29/2012 New Year's Greetings from eStream 0 990 12/30/2011 Autumn update 0 1463 9/2/2011 Automatic knowledge base article suggestions 0 1026 5/12/2011 eStreamDesk API available 0 1350 4/27/2011 New themes and customization options 0 1178 4/19/2011 User groups support 0 1047 4/19/2011 Support for custom ticket fields! 0 1114 2/28/2011 Announcing free and paid plans 0 1160 2/1/2011 Custom SSL certificates support 0 1006 1/28/2011 Theme colors customization 0 947 1/26/2011 Google Apps enhancements 0 1118 1/26/2011 Czech, Dutch, Russian, Italian, German, French, Chinese, Portuguese and Slovak translations! 3 1403 10/20/2010 Spanish, Polish and Bulgarian support! 0 1255 9/1/2010 Full support for time zones! 0 1349 7/21/2010 eStreamDesk is featured in Google Apps Market! 0 1425 7/20/2010 Support for universal avatars 0 1509 4/9/2010 Image previews in tickets 0 1379 4/9/2010 OpenID/Google Apps(TM) authorization support 0 1677 4/9/2010