Knowledge base Announcements Announcements about new versions and important updates Topic Comments Views Latest Activity eStreamDesk Not Affected by 'Heartbleed' Security Flaw 0 1627 4/14/2014 eStreamDesk Spring Upgrade 0 1409 3/26/2014 eStreamDesk now integrates with Zapier 0 1852 1/2/2014 Live chat support 0 1889 5/10/2013 Service Issue Overview October 26, 2012 0 2161 10/29/2012 New social networks integration and pricing 0 1983 8/2/2012 New agent access levels 0 2062 6/14/2012 Custom reports 0 1864 6/7/2012 Find Us On... 0 2213 5/10/2012 eStream will attend CeBIT 2012 fair 0 1838 2/29/2012 New Year's Greetings from eStream 0 1761 12/30/2011 Autumn update 0 2214 9/2/2011 Automatic knowledge base article suggestions 0 1828 5/12/2011 eStreamDesk API available 0 2245 4/27/2011 New themes and customization options 0 1920 4/19/2011 User groups support 0 1802 4/19/2011 Support for custom ticket fields! 0 1893 2/28/2011 Announcing free and paid plans 0 1950 2/1/2011 Custom SSL certificates support 0 1773 1/28/2011 Theme colors customization 0 1719 1/26/2011 Google Apps enhancements 0 1896 1/26/2011 Czech, Dutch, Russian, Italian, German, French, Chinese, Portuguese and Slovak translations! 3 2210 10/20/2010 Spanish, Polish and Bulgarian support! 0 2047 9/1/2010 Full support for time zones! 0 2108 7/21/2010 eStreamDesk is featured in Google Apps Market! 0 2200 7/20/2010 Support for universal avatars 0 2316 4/9/2010 Image previews in tickets 0 2172 4/9/2010 OpenID/Google Apps(TM) authorization support 0 2470 4/9/2010