Knowledge base Announcements Announcements about new versions and important updates Topic Comments Views Latest Activity eStreamDesk Not Affected by 'Heartbleed' Security Flaw 0 1924 4/14/2014 eStreamDesk Spring Upgrade 0 1731 3/26/2014 eStreamDesk now integrates with Zapier 0 2167 1/2/2014 Live chat support 0 2241 5/10/2013 Service Issue Overview October 26, 2012 0 2479 10/29/2012 New social networks integration and pricing 0 2278 8/2/2012 New agent access levels 0 2367 6/14/2012 Custom reports 0 2174 6/7/2012 Find Us On... 0 2510 5/10/2012 eStream will attend CeBIT 2012 fair 0 2128 2/29/2012 New Year's Greetings from eStream 0 2044 12/30/2011 Autumn update 0 2504 9/2/2011 Automatic knowledge base article suggestions 0 2137 5/12/2011 eStreamDesk API available 0 2564 4/27/2011 New themes and customization options 0 2206 4/19/2011 User groups support 0 2116 4/19/2011 Support for custom ticket fields! 0 2201 2/28/2011 Announcing free and paid plans 0 2257 2/1/2011 Custom SSL certificates support 0 2064 1/28/2011 Theme colors customization 0 2021 1/26/2011 Google Apps enhancements 0 2205 1/26/2011 Czech, Dutch, Russian, Italian, German, French, Chinese, Portuguese and Slovak translations! 3 2501 10/20/2010 Spanish, Polish and Bulgarian support! 0 2348 9/1/2010 Full support for time zones! 0 2403 7/21/2010 eStreamDesk is featured in Google Apps Market! 0 2504 7/20/2010 Support for universal avatars 0 2641 4/9/2010 Image previews in tickets 0 2460 4/9/2010 OpenID/Google Apps(TM) authorization support 0 2776 4/9/2010