Knowledge base Announcements Announcements about new versions and important updates Topic Comments Views Latest Activity eStreamDesk Not Affected by 'Heartbleed' Security Flaw 0 1062 4/14/2014 eStreamDesk Spring Upgrade 0 910 3/26/2014 eStreamDesk now integrates with Zapier 0 1225 1/2/2014 Live chat support 0 1259 5/10/2013 Service Issue Overview October 26, 2012 0 1457 10/29/2012 New social networks integration and pricing 0 1444 8/2/2012 New agent access levels 0 1516 6/14/2012 Custom reports 0 1327 6/7/2012 Find Us On... 0 1605 5/10/2012 eStream will attend CeBIT 2012 fair 0 1295 2/29/2012 New Year's Greetings from eStream 0 1252 12/30/2011 Autumn update 0 1703 9/2/2011 Automatic knowledge base article suggestions 0 1276 5/12/2011 eStreamDesk API available 0 1592 4/27/2011 New themes and customization options 0 1418 4/19/2011 User groups support 0 1291 4/19/2011 Support for custom ticket fields! 0 1387 2/28/2011 Announcing free and paid plans 0 1412 2/1/2011 Custom SSL certificates support 0 1244 1/28/2011 Theme colors customization 0 1185 1/26/2011 Google Apps enhancements 0 1356 1/26/2011 Czech, Dutch, Russian, Italian, German, French, Chinese, Portuguese and Slovak translations! 3 1662 10/20/2010 Spanish, Polish and Bulgarian support! 0 1494 9/1/2010 Full support for time zones! 0 1592 7/21/2010 eStreamDesk is featured in Google Apps Market! 0 1664 7/20/2010 Support for universal avatars 0 1760 4/9/2010 Image previews in tickets 0 1632 4/9/2010 OpenID/Google Apps(TM) authorization support 0 1939 4/9/2010