Knowledge base Announcements Announcements about new versions and important updates Topic Comments Views Latest Activity eStreamDesk Not Affected by 'Heartbleed' Security Flaw 0 1781 4/14/2014 eStreamDesk Spring Upgrade 0 1568 3/26/2014 eStreamDesk now integrates with Zapier 0 2017 1/2/2014 Live chat support 0 2086 5/10/2013 Service Issue Overview October 26, 2012 0 2334 10/29/2012 New social networks integration and pricing 0 2134 8/2/2012 New agent access levels 0 2223 6/14/2012 Custom reports 0 2030 6/7/2012 Find Us On... 0 2372 5/10/2012 eStream will attend CeBIT 2012 fair 0 1986 2/29/2012 New Year's Greetings from eStream 0 1901 12/30/2011 Autumn update 0 2360 9/2/2011 Automatic knowledge base article suggestions 0 1992 5/12/2011 eStreamDesk API available 0 2407 4/27/2011 New themes and customization options 0 2067 4/19/2011 User groups support 0 1964 4/19/2011 Support for custom ticket fields! 0 2052 2/28/2011 Announcing free and paid plans 0 2112 2/1/2011 Custom SSL certificates support 0 1926 1/28/2011 Theme colors customization 0 1878 1/26/2011 Google Apps enhancements 0 2060 1/26/2011 Czech, Dutch, Russian, Italian, German, French, Chinese, Portuguese and Slovak translations! 3 2360 10/20/2010 Spanish, Polish and Bulgarian support! 0 2202 9/1/2010 Full support for time zones! 0 2263 7/21/2010 eStreamDesk is featured in Google Apps Market! 0 2364 7/20/2010 Support for universal avatars 0 2477 4/9/2010 Image previews in tickets 0 2320 4/9/2010 OpenID/Google Apps(TM) authorization support 0 2624 4/9/2010