Autumn update

Submitted 9/2/2011 by Level 2 Support

We are happy to announce the latest eStreamDesk update! The new features include:

  • Better and faster integration API
  • Support for business hours calculations
  • Custom ticket fields logic in the rules engine
  • Mobile version of the site (for iPhone, Android, etc)
  • Add ticket dialog that you can easily integrate with your site
  • New themes and theme customization options
  • New languages and language/text customization options
  • Support for "OR" operator in ticket rules
  • E-mail passthrough for sites with multiple incoming e-mail addresses
  • Many other numerous fixes and enhancements