We are happy to announce the latest eStreamDesk update! The new features include:

• Better and faster integration API
• Support for business hours calculations
• Custom ticket fields logic in the rules engine
• Mobile version of the site (for iPhone, Android, etc)
• Add ticket dialog that you can easily integrate with your site
• New themes and theme customization options
• New languages and language/text customization options
• Support for "OR" operator in ticket rules
• E-mail passthrough for sites with multiple incoming e-mail addresses
• Many other numerous fixes and enhancements