Deleting tickets

Submitted 3/21/2011 by Level 2 Support


With the eStreamDesk API your application can easily delete tickets by id.

The delete a ticket you need to make a DELETE request to your Tickets API url with an "id" parameter specifying which ticket has to be deleted: 


There are two ways to authenticate with the Tickets API:

  • "apikey" header or get parameter - with this authentication the system will provide access to all tickets
  • "email" and "password" headers or get parameters - only administrative credentials will be accepted as agents cannot delete tickets