Knowledge base Feature Requests It would be good to assign more than one person to a ticket It would be good to assign more than one person to a ticket Submitted 8/23/2010 by Carl Heighington It would be good to assign more than one person to a ticket Comments Level 2 Support: To do that you can use the Departments functionality and assign a ticket to Department rather than specific user. 8/25/2010 3:45:34 PM +03:00