Knowledge base Feature Requests Open new tickets from e-mails. Open new tickets from e-mails. Submitted 3/12/2012 by Juan Manuel Torróntegui Puentes I need to open tickets from a computer monitoring system high availability through the sending of emails. It is possible this functionality? Comments Level 2 Support: Yes, this is one of the primary eStreamDesk features 3/13/2012 8:03:00 AM +02:00