Knowledge base / Feature Requests / Remove public access

Remove public access

Submitted 1/27/2010 by John Prush

All content we add to the estreamdesk knowledge base is open to the public. Can this be locked down so confirmed users must login first to view the knowledge base?  Also, you do not need to have a confirmed account to submit a trouble ticket.  Can this be changed so users must login before being able to submit a ticket?

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Support

Yes, you can mark a knowledge base category as "Visible only for signed-in users" and it will not be open to the public. Users must login first in order to view the KB.

3/8/2010 5:33:52 AM -06:00
Brian Lang

The "Visible for signed-in users" option is found by clicking on a Knowledge Base category, and then clicking on "Edit Forum". 

It would be nice if there was a "Manage Forums" option to make this a little more obvious.

7/15/2010 6:55:07 AM -05:00

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