eStreamDesk - Feature Requests

Knowledge base / Feature Requests

Ideas and requests for new features.

Topic	Comments	Views	Latest Activity
Restricting access to raise a ticket to users within a Google Apps domain	0	23	7/27/2010
add signature	0	20	7/24/2010
CC / BCC reply to tickets	0	17	7/24/2010
Search by name or ticket #	0	21	7/22/2010
Ability to Delete Users	0	21	7/22/2010
Display Ticket # when sorted by Detailed/Grid view.	0	17	7/21/2010
Apply the local Timezone [DONE]	2	50	7/21/2010
Subtopics in Knowledge Base [CLOSED]	0	222	7/19/2010
Ability to reorder forums [CLOSED]	2	72	7/19/2010
Remove public access	2	366	7/19/2010
Ability to merge duplicate tickets [DONE]	2	84	7/19/2010
Case insensitive message rules [DONE]	1	25	7/19/2010
Add ticket as an Administrator/Agent [DONE]	2	353	7/19/2010
Bulk Action	1	30	7/16/2010
Add (copy) to Knowledge Base	0	26	7/15/2010
Tickets - Grid View	0	33	7/15/2010
Ticket Rules - ON/OFF switch?	0	16	7/15/2010
Reporting Tools	0	98	6/30/2010
Need to add a CAPTCHA	1	77	6/26/2010
Link back to main website	1	76	6/25/2010
Devide customers into group	1	52	6/25/2010
Modify forms for my local language	4	74	6/25/2010
Rule Condition Operators	1	56	6/23/2010
Change color scheme?	1	66	6/11/2010
Customize Login page	0	189	4/6/2010