Ticket Rules - ON/OFF switch? [DONE]

Submitted 7/15/2010 by Brian Lang

It would be nice to have the ability to turn rules on and off, so you don't have to delete and re-create them.



+1 Especially for initial help desk setup testing.

8/4/2010 7:38:29 AM +03:00
John Haronian: 



(For now, when i want to disable a rule, i add a condition like "Message content equals GFEEGF67g96" ...which effectively disables the rule.)

10/20/2010 8:39:45 AM +03:00
Level 2 Support: 

Thank you for your feedback!

11/10/2010 3:02:38 PM +02:00