Knowledge base Feature Requests Custom Ticket Status Custom Ticket Status Submitted 9/8/2011 by IT Admin I have searched around and couldn't find how to do this so apologies if it has already been mentioned. Would like to see about the ability to create your own custom ticket status. Waiting on Client Waitining on Vendor Parts Ordered etc. Thanks, Mike Comments lsmith: This would be very helpful for us also. 3/6/2012 10:11:15 PM +02:00 jforman: This would be very helpful for us also. I would like to see it a field in the "Site Settings" area. 5/23/2012 6:28:38 PM +03:00 serviceplease: would be great. 7/28/2013 9:12:39 AM +03:00