Knowledge base Feature Requests Closed/Solved Ticket Survey [ACCEPTED] Closed/Solved Ticket Survey [ACCEPTED] Submitted 7/8/2011 by informationtechnology I would love for my users to be able to rate the service they received after a ticket has been marked closed/solved. Even something as basic as 1 thru 5 and a comment box would be very useful. Comments marcel: I totally agree with this idea and this would be a feature that would move me to upgrade to premium. 3/30/2012 4:10:37 PM +03:00