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  2. Feature Requests
  3. New Labels for tickets rules

New Labels for tickets rules

Submitted 3/14/2011 by Carlos Hernández

{eMailTicketAssignee} - eMail Nombre del asignado

{eMailTicketRequester} - eMail Nombre del solicitante

Comments

Level 2 Support: 

Direct e-mails are usually not placed in the content because e-mailing them would skip the ticketing system and the correspondence tracking will be lost.

4/19/2011 12:09:54 PM +03:00