Knowledge base Feature Requests Add a TOGGLE for Default Ticket VIew [DONE] Add a TOGGLE for Default Ticket VIew [DONE] Submitted 12/30/2010 by jwilson4jc Add setting to set "Default Ticket View" to either GRID or DETAIL View I have to keep switching to grid view because it keeps going back to detail view which does NOT contain the user/requester name. Thanks! Comments Level 2 Support: The last used view layout is now saved 1/11/2011 4:40:39 PM +02:00 Matt Elsberry: SWEET !!! 1/19/2011 5:18:05 AM +02:00